Documentation / Operations
Bookings
Appointments taken on the call, and a public booking page.
Your AI can take appointments during a call, against the availability you set: services, durations and hours.
Double-booking is prevented at the database, not by hope — two callers cannot take the same slot, and a caller who loses a race is offered the day’s remaining times rather than an error.
You can also publish a public booking page so customers book themselves without calling.