Knowledge base / Troubleshooting
My webhooks stopped arriving
Check the delivery log first — it records every attempt.
Open Settings → Webhooks and read the delivery log. Every attempt is there, with the status code your endpoint returned.
- If attempts are failing, fix the endpoint and re-enable it — repeated failures disable an endpoint automatically.
- If deliveries are arriving but you are rejecting them, check your signature verification against the reference rather than allowlisting IP addresses.
- If your endpoint is slow, return 2xx first and do the work afterwards; a timeout counts as a failure.